Privacy Policy - cmediasols.com

Who we are

Our website address is: http://cmediasols.com.

Privacy Policy for Creative Media Solutions

Effective Date: December 21, 2024

At Creative Media Solutions, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal and business-related information when you use our services:

a. Personal Identification Information:

Name
Email Address
Phone Number
Billing Information (when applicable)
Postal Address (when applicable)
Business Name (if you are a business customer)

b. Usage Data:

IP Address
Browser Type and Version
Device Information
Location Data
Page Views and Interactions with Our Site
Cookies and Tracking Technologies (see Section 3)

c. Service-Specific Information:

Project Details: Information related to your web design, photography/videography, audio recording, restoration, and music creation requests.
Media Files: Photos, videos, audio recordings, and custom music files that you provide or that we create on your behalf.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide Services:

To fulfill your requests for web design, video editing, photography/videography, audio recording, audio restoration, custom music, and website/social media management.
To communicate with you about your projects, including status updates, feedback requests, and invoices.

b. To Improve Our Services:

To understand user needs and improve the functionality and user experience of our website and services.
To conduct research, analyze trends, and improve content offerings.

c. To Process Transactions:

To process payments for services rendered, including billing and invoicing.

d. To Communicate with You:

To send you information regarding our services, updates, promotions, and special offers. You can opt out of marketing communications at any time.

e. To Comply with Legal Obligations:

To comply with applicable laws, regulations, or legal requests.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your interaction with our website. Cookies are small files stored on your device that help us enhance user experience and track site usage patterns.

Types of Cookies We Use:
- Essential Cookies: Required for website functionality (e.g., login, session management).
- Analytical/Performance Cookies: Track user behavior on the site for the purpose of improving our services.
- Targeting/Advertising Cookies: Used to personalize advertising and marketing content based on your preferences.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of some features on our website.

4. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal data, including:

Encryption: We use SSL encryption to protect your sensitive information, such as payment details, during transmission over the internet.
Access Control: Access to your data is restricted to authorized personnel only.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers in the following circumstances:

Service Providers: We may share information with third-party providers who assist us in delivering services, such as payment processing or cloud storage.
Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: If Creative Media Solutions is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. You will be notified of any change in ownership or the use of your personal data.

6. Your Rights and Choices

a. Access and Update Your Information:

You have the right to access, update, or delete your personal information stored with us. You can contact us directly to request access to your data or make changes.

b. Opt-Out of Marketing Communications:

If you no longer wish to receive promotional or marketing emails, you can unsubscribe by clicking the “unsubscribe” link in any email we send, or by contacting us directly.

c. Data Deletion:

You can request that we delete your personal information from our records. Note that we may need to retain certain data for legal or operational purposes, such as billing and tax records.

d. Data Retention:

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices or content of external websites.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete such information promptly.

9. International Data Transfers

If you are located outside of the United States, please be aware that your data may be transferred to and processed in the United States, where our servers and operations are based. By using our services, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

Creative Media Solutions reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at: cmediasols@hotmail.com

Creative Media Solutions
Email: cmediasols@hotmail.com
Phone: +61406523001
Address: Melbourne, VIC

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.